CrenexLet’s evaluate the fit
Prepared forJLLAustralia

A familiar
front door.
A more powerful
leasing operation.

Keep the tenant journey your portfolio knows. Connect the work behind it with Crenex, MRI and practical AI — with a clear path towards new revenue opportunities.

Explore the proposal

Casual leasing · Pop-ups · Brand activations · Media

One journey. More connected.
THE EXPERIENCE TENANTS SEE

Discover. Choose. Request.

Your identity. Your spaces.
Your relationship with the tenant.

CrenexTHE OPERATION BEHIND IT

Every detail stays connected.

Requests & bookingsAgreements & communicationsFinance context & reporting
AI assistance across the workflow
MRI financial system

Connected through the scoped integration

Built for the realities
of multi-asset leasing.

300+shopping centres
9countries
2026MRI APAC
Partner of the Year
About Crenex
01TENANT CONTINUITY

Keep the journey.
Make the handover count.

Crenex can support the familiar path from discovering a centre to requesting a space, configured around JLL’s identity and operating rules.

  1. 01

    Find the right centre

    Search a branded portfolio of locations and opportunities.

  2. 02

    Choose a space

    Review photos, dimensions, facilities and use restrictions.

  3. 03

    Check the dates

    See published availability and the relevant pricing information.

  4. 04

    Send a request

    Capture the company, intended use and dates for the leasing team.

A recognisable experience for tenants.

A structured request for your team — ready to continue in Crenex.

Our public review of Bateau Bay Square found space information, site-specific restrictions and availability calendars. Booking requires sign-in. Exact journey, forms and rules would be agreed during implementation scoping.

02CONNECTED LEASING OPERATIONS

The booking changes.
The context stays.

A tenant wants another week. Leasing checks the space and terms. Operations needs the new dates. Finance needs the right charges. Crenex keeps that work connected.

ILLUSTRATIVE LEASING SCENARIO

Coastal Living · Summer pop-up

Harbour Centre · Atrium 02 · 2–15 November 2026

“The first week has gone well. Could we stay until 22 November?”

Tenant message
LEASING

Review the extension.

Check availability and overlaps, confirm the revised price and manage the agreement, including DocuSign where configured.

BookingActiveAgreementReview required
OPERATIONS

Coordinate the change.

Keep the responsible manager, updated dates, documents and internal notes together. Reflect the agreed occupation in run sheets.

Proposed end22 Nov 2026Team contextIn one record
FINANCE

Follow the commercial impact.

Prepare the additional charge or relevant credit, with its period, income category and billing references attached to the booking.

Additional chargeTo be confirmedFinance statusTracked separately
Company, space, dates, terms, messages, documents and financial history remain linked.

From first request to portfolio view. Assign owners, review requests and convert them into bookings. Manage changes, extensions and cancellations with distinct booking, agreement and financial processing states.

The right visibility for each team. Asset-based roles and permissions, shared history and portfolio reporting help teams coordinate without losing the detail behind a number.

03MRI & FINANCIAL VISIBILITY

From the deal
to the balance.
MRI stays at the core.

Crenex connects commercial activity with financial follow-up. MRI remains the financial system of record.

  • Less re-keying. Carry agreed charges, credits and mapped billing references into the configured MRI PMX process.
  • More context. Trace the financial record back to the tenant, space, dates and commercial terms.
  • Debt follow-up with context. Connect balances to invoices and bookings. Payment return is built; end-to-end validation is still pending.
Explore the MRI integration
FINANCIAL SYSTEM OF RECORDMRI Software

One invoice. The full picture.

Illustrative reconciliation example

Invoice total including GST
A$6,600
Partial payment recorded in MRI
− A$4,400
Remaining balance
A$2,200
Paid · A$4,400Outstanding · A$2,200

Back to the booking in Crenex
Tenant · Space · Invoice reference · Follow-up context

Target outcome of the payment return flow, subject to end-to-end validation. An outstanding balance is not necessarily overdue.

SCOPE MATTERS

Billing integration with MRI PMX exists, with customer-specific variants. JLL compatibility depends on its MRI product, APIs, permissions and configuration. Customer-specific payment methods, including BPAY, require separate confirmation.

04CRENEX ASSIST
Available today · within configured scope

Less searching.
More useful answers.

Copilot brings operational context into everyday questions. Rules and AI help summarise priorities; custom reports turn supported data into useful outputs.

A manager’s morning

Illustrative
YOU

Which of my bookings starting next week need attention?

CRENEX ASSIST

Three items to review across the assets you can access:

  1. 1
    Agreement awaiting signatureBK-1042 · Starts Monday · Confirm the signing status.
  2. 2
    Unconfirmed chargeBK-1086 · Starts Tuesday · Review the transaction before processing.
  3. 3
    Unread tenant messageBK-1091 · Starts Wednesday · The tenant has asked about access.

Context from requests, bookings, agreements and enabled financial data. Your team decides what to do next.

A director’s weekly view

Illustrative
YOU

Show November bookings by asset, with booking count and value. Email me the Excel and PDF.

NOVEMBER 2026

Bookings by asset

Accepted & active · AUD · Excluding GST
AssetBookingsValue
Harbour Centre18A$42,000
Parkside Centre12A$28,000
Northpoint9A$20,000
Total39A$90,000
EXCELPDF

Report delivery by email

Grounded in your operation. Queries, filters, columns and groupings use supported fields and enabled data, in line with user permissions. Examples show intended use of current capabilities, not live JLL data or autonomous actions.

05THE NEXT COMMERCIAL LAYER
In active development

The conversation
should outlive
the first enquiry.

A promising brand may not be ready to book today. Its requirements, history and next follow-up should remain with the portfolio when people or priorities change.

ILLUSTRATIVE PROSPECTNot yet a booking

“We’re looking for a December pop-up.”

Requirements
Powered site · 3 × 3 m · Two weeks
Relationship
Enquiry history, owner and next follow-up
Demand source
Campaign, referral or direct contact
Lead / prospectRequestBooking
Retain the relationship. Understand conversion.

Lead and prospect management is being developed to connect commercial history with requests and bookings, preserve ownership and help measure demand sources and conversion. It is not yet a delivered, full CRM.

06FROM RUNNING LEASING TO CREATING OPPORTUNITY
Development roadmap

“I need another
A$150,000
before Christmas.”

An objective your team can work towards. A new way for Crenex to help.

We’re building capabilities that start with a revenue goal, examine available inventory and restrictions, connect relevant demand, and help teams progress opportunities.

From a goal to a commercial plan

Illustrative opportunity mix · A$150,000 potential booking value, excluding GST

CONCEPT · NOT A FORECAST
A$75,000Seasonal pop-ups
A$45,000Brand activations
A$30,000Media placements
01

Find the capacity.

Simulate the portfolio, identify gaps and test opportunities against availability and commercial restrictions.

02

Connect the demand.

Match relevant prospects and demand signals, then prepare proposals, outreach and campaigns.

03

Progress the opportunity.

Support communication and negotiation within defined limits, and measure progress towards the goal.

FIRST CAPABILITIES TARGETEDLate 2026Phased delivery · Indicative timing

The programme spans portfolio simulation, revenue goals and demand matching through to assisted negotiation and revenue automation. Important commercial decisions remain under human supervision. Delivery will be phased; results are not guaranteed.

07A PRACTICAL NEXT STEP

Prove the fit.
Then plan the change.

A working session with JLL’s leasing, operations, finance and IT teams can turn this proposal into a clear replacement assessment.

01

Walk one real journey.

Use a representative centre, tenant request and booking change. Confirm public experience, operating rules and any gaps against JLL’s actual back office.

02

Follow the money.

Map charges, credits, invoice references and payment return against JLL’s MRI environment. Agree the end-to-end validation needed.

03

Define a controlled start.

Agree scope, responsibilities, data setup, access and security requirements, training, support, costs and acceptance criteria for an initial rollout.

Keep what works for tenants.
See what more the operation can do.

Crenex · Previously Book A Corner

Arrange a working session